Help

Q: How quickly can I get started?
A: You can sign up and create an account immediately: simply click "Free Trial" and you will be able to test Booking Booster within minutes.Back to top
Q: Is channel management beneficial only for larger hotels and groups?
A: No, any hotel operation can benefit from using Booking Booster, larger businesses will improve their distribution and smaller operations can use Booking Booster to gain more focus and find new routes to market.Back to top
Q: Does my business need to be approved?
A: No, anyone can create a Booking Booster account, but we will not activate the application until your agent setup has been approved.Back to top
Q: Can I change my subscription or level of service once I have signed up?
A: You can switch between accounts as and when you please, so if you decide to try the MAX account but later decide to downsize you can simply switch again. Booking Booster is designed to fit around your business - not the other way round.Back to top
Q: What are the benefits of using a web application like Booking Booster?
A: The application is not reliant on your internal system and you can update where and when you want, as long as you have an internet connection.Back to top
Q: Is the data backed up, so I don't lose crucial data?
A: The database is constantly backed up and there is no chance of losing any data, even if you lose your connection to the application.Back to top
Q: What if I cannot find the agent and I want to work with in the list of available agents?
A: We have a feature in the "Agents" page where you can submit the agent request and our Support team will deal with your request.Back to top
Q: Can I sign up to a contract with an agent via Booking Booster?
A: We can facilitate the contract but the contractual relation is between you and the agent.Back to top
Q: What is the flexibility with rates?
A: We offer full flexibility. Apart from the differentiation feature available for every agent, you are able to manually manipulate rates on the Rates and Availability screen.Back to top
Q: Can I differentiate my various agents?
A: Yes you can, and it could not be easier. In the agent management page you add the differentiation you want. Unless this field is used, all your agents will have the same rate. But if you use it to differentiate, eg 5% the agent rate will be 5% higher than your base rate, the differential updated automatically when you update.Back to top
Q: Can I cancel my subscription to Booking Booster anytime I want?
A: We would hate to see you go, but yes, you can always put your account on hold or close it as and when required.Back to top
Q: How secure is my data?
A: The entire web application is secure and is safe guarded by a Thawte certificate.Back to top
Q: Can I connect my own website to Booking Booster?
A: In principle yes, but there are some technical requirements that need to be addressed. Contact our Support Team to learn more: Premier Support.Back to top
Q: Do I need to download software?
A: No, Booking Booster is a web application, which can be accessed on any browser.Back to top
Q: Can I use Booking Booster on an Apple Mac?
A: Booking Booster operates in the Mozilla Firefox browser on a Mac.Back to top
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